Ashden Support
Ofsted-registered · URN 2907824Company No. 17013754
The organisation

About Ashden Support

A small, Ofsted-registered supported accommodation service in Birmingham. Registered under the Supported Accommodation (England) Regulations 2023.

Leadership

Hamza Yusuf

Registered Service Manager and Nominated Individual

Hamza Yusuf holds the roles of Registered Service Manager and Nominated Individual at Ashden Support Ltd. He is responsible for the day-to-day operation of the service, staff management, safeguarding, and the quality and consistency of support provided to young people.

Ashden's leadership brings direct experience of accommodation services for young people aged 16 and 17, including unaccompanied asylum-seeking young people, and currently runs a supported accommodation service for adults under formal oversight.

Ashden Support gives looked-after young people aged 16 and 17 consistent, named support from staff who know them well, in an ordinary home rather than an institution. Each young person has a named keyworker and a support worker on every shift, so support stays consistent and focused on preparing them for independence.

Name

Hamza Yusuf

Role

Registered Service Manager

Nominated Individual

Organisation

Ashden Support Ltd

Independent oversight

Complaints and representations

Ashden Support has a written complaints and representations policy. Complaints can be made by young people, placing authorities, or any person with a legitimate interest in the welfare of a young person placed with us.

Complaints are first handled internally by the Registered Service Manager. Where a complaint is not resolved to the satisfaction of the complainant, or where a complaint is about the RSM, it is referred to the independent external reviewer.

The independent reviewer for Ashden Support is Yvan Ruronona. Complaints for independent review can be sent to complaints@ashdensupport.co.uk.

Complaints can also be raised directly with Ofsted. Ofsted's contact details for concerns about registered providers are published on their website.

Complaints contacts

Internal: RSM

Hamza Yusuf

hamza@ashdensupport.co.uk

Independent reviewer

Yvan Ruronona

complaints@ashdensupport.co.uk
Registration

Company and regulatory details

Legal name

Ashden Support Ltd

Company number

17013754

Registered address

19 The Worthings, Stirchley, Birmingham B30 3AE

Ofsted URN

2907824

Regulatory framework

Supported Accommodation (England) Regulations 2023

Have a placement enquiry?

Referral process, cohort and response times are on the For Professionals page.

For Professionals